# Social CRM

## 1. Add social channel 

{% embed url="<https://youtu.be/sUezSoMyZsE>" %}

## 2. Create a response template&#x20;

{% embed url="<https://youtu.be/PGmSOOIpPCw>" %}

## 3. Set up & use tags&#x20;

{% embed url="<https://youtu.be/Y3Y2Ho6boBc>" %}

## 4 .Set up unsafe keywords&#x20;

{% embed url="<https://youtu.be/FmAUb6O_37E>" %}

## 5 .Set up delivery&#x20;

{% embed url="<https://youtu.be/zur4WAPIZ8w>" %}

## 6. Set up WhatsApp order form&#x20;

{% embed url="<https://youtu.be/reyvaIFu4dA>" %}

## 7. Reply to chat & comment&#x20;

{% embed url="<https://youtu.be/nr3HRF0BnUE>" %}

## 8. Add a new staff & asssign page

{% embed url="<https://youtu.be/l1WW01Dd4Uk>" %}